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VA Ann Arbor Healthcare System Research Services

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Key Requests

For Office/Lab Keys

  1. Reach out to Zhoie Bigham (Bigham@va.gov) to help you fill out a key memo. You will need keys for your office space, other lab or office space required for the particular studies you are assigned to, and potentially other access points so that you can get to your office or laboratory space (such as stairwell doors, restricted access doors…etc).
  2. The fastest way to obtain a key is to find someone who already has access to the locations you need and get the key number from them for submission (they key number is stamped on the key). Provide Zhoie with the 4 to 6 digit key number.
  3. Lizzy Koester will sign the memo and then Zhoie will send the request in.
  4. Once your key is ready, you will get an e-mail notification that your key(s) is ready for pick up.
  5. Go to the basement of the Liberty Building, Room BB43 (this is the number you will see from the hallway, the actual room for the locksmith is BB44) and be sure to bring your PIV card. You will need to sign for the key.
  6. You will be charged a fee to replace any lost keys!
  7. If you leave the VA, you will be required to turn in your keys at that time.

For keys to cabinets or overhead bins:

  1. You will need to fill out a service request in SOARD Maximo (please see section on Soard Maximo request forms).
  2. There is usually a number around the key hole. Please include that number in your Maximo request to expedite the process.



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